Terms and conditions

Welcome to Grandads Crafting. This page outlines the terms and conditions governing your use of our website and the purchase of our 3D printed items and artwork. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.

Image and artwork ownership

All images and artwork displayed on the Grandads Crafting website are the sole property of Grandads Crafting. All rights are reserved. No permission is given to copy, reproduce, or distribute these images or artwork without explicit written consent from Grandads Crafting.

Customer responsibilities

When purchasing 3D printed items and artwork from Grandads Crafting, it is your responsibility to ensure that you have selected the correct version and specifications of the item. Please carefully review your order before finalising your purchase. Grandads Crafting is not responsible for errors in orders resulting from incorrect customer selections.

Dispute resolution

At Grandads Crafting, we are committed to ensuring your satisfaction with every purchase. In the event of a disagreement or issue with your order, we will do our best to work with you to find a mutually agreeable resolution. Please contact us directly to discuss any concerns, and we will strive to address them promptly and fairly.